In the Toronto area do you only pick up and drop off at Pearson?
No, we also drop off and pick up from hotels in the direct airport area at no extra charge.
Here is a list of hotels which we do provide pick up or drop off service.:
Alt Hotel, 6080 Viscount Rd.
Best Western Premier, 135 Carlingview Dr.
Carlingview Hotel, 221 Carlingview Dr.
Comfort Inn, 6355 Airport Rd.
Courtyard by Marriott, 231 Carlingview Dr.
Crown Plaza, 33 Carlson Crt.
Fairfield Inn, 3299 Caroga Dr.
Four Points by Sheraton, 6257 Airport Rd.
Hampton Inn, 3279 Caroga Dr.
Hilton Garden Inn, 3311 Caroga Dr.
Hilton Airport, 5875 Airport Rd.
Holiday Inn, 970 Dixon Rd.
Holiday Inn Express, 600 Dixon Rd.
International Plaza, 655 Dixon Rd.
Marriott Toronto Airport, 901 Dixon Rd.
Nu Hotel, 6465 Airport. Rd.
Quality Inn, 2180 Islington Dr.
Quality Suites, 262 Carlingview Dr.
Radisson Suites, 640 Dixon Rd.
Residence Inn Marriott, 17 Reading Crt.
Sandman Residence, 55 Reading Crt.
Sheraton Airport, 801 Dixon Rd.
Sheraton Gateway, at terminal 3 Pearson.
Travelodge Inn, 925 Dixon Rd.
Westin Bristol Place, 950 Dixon Rd.
Also the UP Express is located at terminal 1.
When reserving online the above list is provided on a drop down menu so the you will be able to choose your pick up or drop off location.
Does your bus stop at all the cities you service?
We only stop at points which we have a reservation for which also includes a refreshment break. We usually have only 2 stops.
Are reservations required?
Yes, we do require a reservation otherwise we will not be expecting you. A reservation does guarantee you a seat.
How far in advance do you recommend a reservation?
If you are reserving through our online system it will require at least 24 hours prior to the trip. Otherwise you can also call in the same day on our toll free number (1-800-461-4219). However, we cannot always guarantee a seat at that point so the sooner the better.
Does someone need to be flying to use your service?
No, you do not need to be flying. Our hub is Pearson airport which you can use to connect to other transportation services such as the UP Express going downtown or other services to points such as Niagara, London, Hamilton and Oshawa.
Am I able to park and leave my car for a week somewhere?
In North Bay you are welcome to leave your vehicle parked at our office at no charge.
Are your prices inclusive or will I incur extra charges?
Yes, all of our prices are totals including tax, no extra fees.
How often is your service cancelled due to various circumstances?
In the past several years we haven't cancelled any trips. Only during severe weather conditions have we experienced delays being approximately 45 minutes.
How do we find your service at the Pearson Airport?
Depending on which terminal you are coming into you will find a staffed counter you will need to check in at.
In terminal 1 our counter is located on the Ground floor and is labelled Out of Town Service.
In terminal 3 our counter is located on the Arrival level between doorways "C" and "D".
Can we be picked up downtown Toronto?
Our main hub is Pearson airport so we do not travel downtown. However from Union station you can take the UP Express train to Pearson. Its a 15/20 minute ride and you will be dropped off at terminal 1 which you can then proceed to the Ground floor to catch our service. You can also get on a airport bus from most of the major hotels downtown Toronto.